Business & Leadership

Negotiation & Influencing Skills for Business Professionals

Develop practical negotiation and influencing skills to build stronger business relationships and achieve better commercial outcomes.

1 DayAll LevelsEnglish🎓 Course Completion Certificate
ClassroomIn-House
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Negotiation & Influencing Skills for Business Professionals

1 Day · All Levels

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Overview

Effective negotiation and influencing skills are essential for today's business professionals. Whether working in sales, procurement, client services, or leadership, professionals are expected to negotiate confidently, build trust, resolve conflicts, and achieve successful business outcomes while maintaining strong professional relationships.

Negotiation & Influencing Skills for Business Professionals by MyndWisdom is a practical, hands-on workshop designed to help professionals strengthen their communication, persuasion, and negotiation capabilities. Participants will learn structured negotiation techniques, stakeholder management strategies, ethical influencing methods, and practical approaches that can be immediately applied in the workplace.

Through interactive exercises, role plays, simulations, and real-world business case studies, participants will gain the confidence to negotiate successfully, influence stakeholders effectively, manage objections professionally, and improve overall business performance.

What You'll Learn

Practical, workplace-ready skills you can apply immediately.

Negotiate effectively in professional business contexts
Influence stakeholders ethically to achieve desired outcomes
Handle objections, conflict, and challenging negotiations
Apply active listening and communication skills for persuasion
Build trust and credibility with clients and colleagues
Develop tailored strategies for sales, procurement, and client interactions
Implement a personal action plan to enhance negotiation and influencing skills

Course Modules

Structured learning combining instructor-led sessions, discussions, and hands-on activities.

01

Module 1 | Foundations of Negotiation & Influence

Understand key negotiation principles and influencing strategies Explore the psychology behind effective persuasion Recognize the role of communication in negotiation success Icebreaker Activity
02

Module 2 | Preparing for Successful Negotiations

Learn to research and analyze stakeholders and situations Develop clear objectives and desired outcomes Identify potential challenges and plan strategies Activity
03

Module 3 | Effective Negotiation Techniques

Apply structured negotiation approaches for win-win outcomes Use questioning and active listening to uncover needs Manage objections and navigate difficult scenarios Role-play
04

Module 4 | Influencing Stakeholders

Understand different influence styles and techniques Apply ethical persuasion to drive business results Build credibility and trust in professional interactions Simulation
05

Module 5 | Handling Objections & Conflict

Recognize common negotiation obstacles and sources of conflict Develop strategies to manage disputes and disagreements Maintain professionalism under pressure Case Study
06

Module 6 | Negotiation in Business Contexts

Tailor negotiation strategies for sales, procurement, and client services Explore real-world examples and lessons learned Apply techniques to enhance business outcomes Exercise
07

Module 7 | Action Plan for Negotiation Success

Develop a personal action plan to implement learnings Set measurable goals for influencing and negotiation skills Review strategies for ongoing improvement and application Review

Who Should Attend

Sales TeamsBusiness ExecutivesProcurement OfficersClient Service StaffProfessionals Responsible for Stakeholder EngagementIndividuals Looking to Improve Negotiation & Influencing Skills

Prerequisites

No prior negotiation training is required. This workshop is suitable for professionals across business functions who want to strengthen their negotiation and influencing capabilities.

Materials

Workshop materials, practical exercises, role plays, business case studies, simulations, and a Course Completion Certificate.

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Negotiation & Influencing Skills for Business Professionals

Join professionals across Australia building practical, workplace-ready skills through expert-led training.

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