Healthcare

Lean Six Sigma for Healthcare

Develop practical Lean Six Sigma skills to improve healthcare processes, reduce waste, and enhance operational efficiency.

1 DayAll LevelsEnglish🎓 Course Completion Certificate
ClassroomIn-HouseVirtual Live
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Lean Six Sigma for Healthcare

1 Day · All Levels

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Overview

This 1 Day workshop gives you practical Lean Six Sigma skills specifically tailored for healthcare environments. Designed at an advanced beginner to light intermediate level, it helps you understand how to spot inefficiencies, reduce process variation, improve patient flow, minimize waste, and strengthen day-to-day hospital operations.

You learn real healthcare process examples, simple improvement tools, and methods you can apply immediately in outpatient clinics, inpatient units, labs, pharmacies, and administrative areas. The course focuses on DMAIC basics, root-cause thinking, workflow mapping, and practical healthcare improvement methods.

Through simulations, case studies, role plays, hands-on activities, and collaborative discussions, participants will gain the confidence to improve healthcare workflows, solve operational challenges, and build sustainable improvement plans.

What You'll Learn

Practical, workplace-ready skills you can apply immediately.

Understand Lean Six Sigma basics in a healthcare context.
Identify simple process issues and inefficiencies.
Map workflows and recognize waste in patient pathways.
Apply DMAIC at a beginner-friendly level.
Use basic root-cause tools to solve everyday problems.
Improve care delivery, flow, and operational consistency.
Build small improvement plans for your department.

Course Modules

Structured learning combining instructor-led sessions, discussions, and hands-on activities.

01

Module 1 | Understanding Healthcare Processes & Waste

Identifying bottlenecks in patient pathways Understanding types of waste in healthcare Mapping simple clinical and administrative workflows Icebreaker Activity
02

Module 2 | Lean Concepts in Everyday Healthcare Workflows

Streamlining steps in patient care Reducing unnecessary movement and delays Improving staff coordination and handoffs Simulation Activity
03

Module 3 | Basic Six Sigma Concepts for Healthcare Teams

What variation looks like in healthcare Understanding errors, rework, and inconsistencies Using simple measurement techniques Role Play
04

Module 4 | DMAIC for Healthcare Improvement

Define: Stating clear healthcare problems Measure: Identifying basic metrics and data points Analyze, Improve & Control: Simple workflow fixes Case Study
05

Module 5 | Root-Cause Tools for Clinical & Operational Issues

Using 5 Whys to find simple causes Pareto for identifying biggest problem areas Fishbone diagram for quick analysis Hands on Activity
06

Module 6 | Applying Lean Six Sigma in Real Healthcare Areas

Improving patient flow in outpatient clinics Reducing delays in labs, pharmacy & diagnostics Addressing documentation or discharge delays Group Brainstorm Activity
07

Module 7 | Building Simple, Sustainable Improvement Plans

Creating small, achievable action steps Monitoring simple KPIs in daily work Communicating improvements with teams Workplace Exercise

Who Should Attend

Nurses, clinicians, and allied health staffHospital operations & quality teamsAdministrative and support staffHealthcare improvement teamsEarly-career healthcare professionalsAnyone involved in day-to-day healthcare workflows

Prerequisites

No prior Lean Six Sigma knowledge is required. The workshop is designed for beginners and early-career healthcare professionals.

Materials

Workshop materials, simulations, healthcare case studies, hands-on exercises, workflow improvement resources, and a Course Completion Certificate.

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Lean Six Sigma for Healthcare

Join professionals across Australia building practical, workplace-ready skills through expert-led training.

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